FAQS

Designs

Do you take design suggestions?

Will you ever do limited edition?

Are you planning to drop all of your old designs?

Do you have any plans to expand the shop beyond apparel? ⭐

What materials are you planning to use for your shop?

Will you ever offer one of a kind or custom designs?

How do you measure chest, waist, and length?

Shopping

Do you offer gift cards?

Can I place a pre-order?

Will you ever open a physical store?

Do I have to provide a phone number?

Shipping

How long does it take for you to ship out orders?

Can I change my shipping address after placing an order?

What will the billing statement show as?

Returns/Refunds

Do you accept product returns or exchanges?

My item came damaged, what should I do?

International Shipping

Will I have to pay customs or import fees?

Do you ship internationally?

What countries do you ship to?

Are the customs forms discrete?

Can you tell me my international shipping timeframe?

Sizing

How stretchy are your pieces?

Do your items run true to size?

Do you offer a size guide or sizing chart?

Do accessories like bibs and socks have sizing?

Are the sizing measurements the same across all items?

Are you planning to add XXS and 4XL sizing to your shop?

Will the set be sold as a specific size set (for example, medium top and medium bottom)

Miscellaneous

Is this your full time job?

Can I leave a review for my order?

What inspired you to start Tiny Tot Apparel?

How can I stay updated on new drops and announcements?